Below is just a few of the most popular questions that we have incurred over the past 20 years in the Livery business. If you have a question that isnt answered below feel free to contact our office at 440-781-1227 We have someone available to answer your question 24/7.
Charges are accrued beginning at the pick up and ending at the final drop-off (in some cases driving time applies. The balance (minus the deposit) will be charged to the customer’s credit card or paid to the chauffeur directly in CASH unless other arrangements have been made in advance
Usually ** All limousine reservations have a Four (4) hr minimum and Sedan & Statard SUV have a Three (3) hr minimum for jobs from Sunday through Thursday. Weekend limousine jobs have a Four (4) hour minimum
Clients of legal drinking age (21 in the U.S.) are welcome to bring their own alcoholic beverages during the voyage. Most of our stretch limos have a bar with glassware. Our in-car bars also come equipped with an ice chest and non-alcoholic beverages (upon request).
We have a ZERO tolerance policy in regards to underage drinking and drug abuse. (Any signs of this TERMINATE the run immediately with NO REFUND)
Sorry, but Smoking ANY KIND is prohibited in ALL of Captains Car Service Vehicles
No problem! You may continue your limo reservation provided that yours is the last reservation of the day or there are no other reservations that day for that vehicle. Just check with the your chauffeur and we will do everything possible to keep the party going
For your convenience, a 20% gratuity will be added to each reservation. The gratuity is based on the trip’s total price and charged to the deposit, along with the balance due on arrival.
Any extra tip may be given directly to your chauffeur, or by calling us at 440-782-1227